Plex is currently only offered on the Whatbox HDD plans and SSD plans, and these installation instructions will only work on those plans.


Plex organizes all of your video, music, and photo collections, and gives you instant access to them on all of your devices. See for more information.


SSH to your slot and run the plex-install command. It will guide you through the installation.

Note: You need to have a account. You can sign up here.


  1. When accessing the temporary URL provided by the plex-install command, you will see a login screen.
    • Do not log in yet.
    • Click "What's this?" in the bottom right hand corner
    • Then click "Skip and accept limited functionality."
  2. Plex should report "Great, we found a server!"
    • Give it a name.
    • Keep "Allow me to access my media outside my home" checked.
  3. (Optional) Configure media libraries now, otherwise it can be done later.
  4. Go to Settings, Server, Show Advanced, Click Claim Server and sign in with username or email
    • Plex server settings will go unavailable at this point, so head back to your terminal and hit Enter to proceed with the installation
  5. Go to the new URL provided in the terminal and configure Plex accordingly:
  • Go to Remote Access
    • Check the box for "Manually specify public port"
    • Enter the port number you chose during setup and click "Retry"
    • Wait. The server connection process can take up to five minutes.
    • After setting the port, Plex should appear as "Fully accessible outside your network"
  • Go to Library
    • Check the box for "Update my library automatically" (or periodically)
  • Go to Transcoder
    • Set "Transcoder temporary directory" to /home/user/Library/.cache
  • Go to DLNA
    • Uncheck "Enable the DLNA server"
  • Go to Network
    • (Optional) Enable server support for IPv6
    • Uncheck "Enable local network discovery (GDM)"
    • Set the IPs in "List of networks that are allowed without auth" to or specify your own IP address.
  • Save Changes

After doing this, your Plex server should be running. The items disabled help to improve the security of Plex in multi-user and data center environments.

Plex guides and support can be accessed at the Plex Support page. Once Plex has been installed and requires authentication to access Whatbox staff will be able to provide minimal assistance with its usage.


To update Plex to a newer version, or if you simply want to restart Plex, simply re-run plex-install. It will automatically check for new updates and restart Plex. Settings will be retained, so it will not be necessary to complete the Configuration steps again.

Note: Some Plex updates are only available to PlexPass subscribers. To install, the command is plex-install --plexpass. The script will request your Plex token. This may be obtained by clicking on the three dots at the lower right hand corner of any movie in your library. Select 'Get Info' from the menu and then 'View XML' from the lower left corner of the Media Info pop-up. The Plex token will be at the end of the resulting page URL.

Reset / Uninstall

Run plex-install --reset to reset Plex to default settings.
Run plex-install --uninstall to remove all Plex installations and settings.

Third party programs

  • Plex Requests - simple automated way for Plex users to request new content
  • Ombi - web application that automatically gives your shared Plex users the ability to request content
  • PlexPy - web application for monitoring, analytics and notifications for Plex Media Server
  • Plex WebTools - plugin for Plex Media Server that allows installation of extra modules including subtitle management.