Wiki > Switching from other providers
We'll do it for you!
If you're transferring from another provider, we'll be happy to do our best to transfer your files over to your Whatbox slot. Simply open a support ticket with the following information:
- Old server's hostname or IP:
- Old server's username:
- Old server's password:
- Access type (FTP, SSH, etc):
- Folders you want transferred:
- Expiry date for old slot:
Note: Torrent files will still need to be added to your chosen torrent client, but we can transfer them so that they can easily be added again.